Frequently asked questions.
To set up your receipt in the PayAnywhere app, head to Settings → Receipt Settings.
To send your customer an email receipt:
Enter your customer’s name and email address. If your customer is already in your Customers list, you can select their name through the address book icon.
Tap the notebook icon if you would like to add a note to the receipt (optional).
Tap “Send Receipt.”
To set up BCC emails, go to Settings and tap Receipt Settings. Enter the email address you want the transaction emails to go to. Toggle on the "Bcc me on email reciepts" option.
To send your customer a receipt via SMS:
Enter your customer’s phone number.
Tap “Send Receipt.”
Your customer will receive a text that indicates a purchase of $xx.xx amount made at your company. Within the text will be a link to the receipt.
To print a receipt:
Switch the printer toggle to on. If you have multiple printers enabled, you will need to select which printer you would like to use.
To connect your social media accounts:
Add social media accounts for Facebook, Instagram, Twitter, and Yelp under Manage Social Media Accounts
Under Receipt Settings, toggle Display Social Media Buttons to On.
Now your customers can visit your social media profiles right from their receipt.
To let your customers rate their experience:
Under Receipt Settings, toggle Enable Customer Ratings to On.
Customers have the option to rate their visit (1-5 stars) from their receipt.
Pull a Customer Experience Report from PayAnywhere Inside to see the ratings your customers are giving you.
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